Information transmitted in real-time

eYFS allows information such as job logging or updated customer data to be directly entered into a mobile handheld device and quickly transmitted back to head office. This reduces the time spent on processing paperwork, thus returning a tangible cost reduction.

Delivering the information they need - when its needed - ensures that your service employees are more productive, thus increasing your competitive advantage.

eYFS is a cost effective way of:

• Removing delays from business processes
• Increasing employee productivity
Enhancing customer service levels
Increasing opportunities for revenue generation
Increasing your competitive advantage

eYFS can easily allow information such as maintenance history, updated policies and procedures, customer account balances, inventory levels to be sent from head office to individual or group handheld devices, giving personnel the ability to make timely and accurate decisions.

Easily understood workflow

Create a work-order by selection of a customer and entry of details of the works to be performed. Upon selection of the Job-Type, activities are automatically populated and assigned to the appropriate technician. Depending upon the nature of the job type, the work-order can be simple (single activity) or complex (multiple activity).

Click to continue